Terms of sale

Last updated: April 23, 2026

1. Purpose and Scope of Application

These General Terms and Conditions of Sale (hereinafter the "GTCS") govern all remote sales concluded via the website https://dropsport.fr (hereinafter the "Website"), between the company DROP SPORT (hereinafter "DROP" or the "Seller") and any natural person of legal age acting as a consumer, meaning for purposes that do not fall within the scope of their commercial, industrial, artisanal, professional, or agricultural activity (hereinafter the "Customer").

The present GTCS apply to the exclusion of all other conditions, notably those applicable to sales made by third-party distributors or within a professional framework.

The Customer declares that they have read these GTCS prior to placing their order and have accepted them without reservation by checking the box provided for this purpose during the ordering process. The applicable GTCS are those in force on the date of the order.

If any provision of these GTCS should be declared null, void, unenforceable, or unwritten, the remaining provisions shall remain in full force and effect.

The use of the Website is furthermore governed by the Legal Notice & General Terms of Use, accessible at the following address: https://dropsport.fr/policies/legal-notice.

2. Identity of the Seller / Website Publisher

Sales made on the Website are concluded by:

  • Corporate name: DROP SPORT

  • Legal form: Limited liability company (Société à responsabilité limitée - SARL)

  • Share capital: €1,620

  • Registered office: 1 rue Prunelle, 69001 Lyon, France

  • RCS / SIREN: 993 306 539 R.C.S. Lyon

  • Intra-community VAT number: FR89993306539

  • Customer service email: contact@dropsport.fr

  • Customer service telephone: +33 6 76 97 06 77

  • Publication Director: Théo Wittke

  • Website Host: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France – Telephone: 1007 (from France) / +33 9 72 10 10 07

  • Website URL: https://dropsport.fr

  • Competent consumer mediator: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris – Website: www.cm2c.net

  • Unique REP / IDU identifier: FR523912_11HLON

3. Covered Products

The Website offers for sale physical products related to the DROP universe, including premium/performance swimwear as well as, where applicable, accessories related to the world of swimming (hereinafter the "Products").

The Products are intended for the Customer's personal use.

Product offers are valid for as long as they are visible on the Website and within the limit of available stocks.

Unless expressly stated otherwise, the Products sold on the Website do not constitute medical devices and do not come with any guarantee of individualized athletic, physiological, or therapeutic results.

4. Product Availability

Products are offered for sale within the limit of available stocks.

Despite the care taken in inventory management, a Product may exceptionally become unavailable after an order has been validated, notably in the event of simultaneous orders, inventory errors, logistical incidents, temporary unavailability, or production delays.

In the event of total or partial unavailability after an order has been placed, DROP will inform the Customer as soon as possible. The Customer may then:

  • Be refunded the price of the unavailable Product and, if applicable, the corresponding portion of the delivery fees;

  • Accept, if offered by DROP, an additional replenishment timeframe;

  • Accept, if offered by DROP, a credit note or a replacement Product of equivalent value.

The refund will be issued using the original method of payment, unless otherwise expressly agreed by the Customer.

5. Product Presentation – Visuals, Descriptions, Colors, Sizes

DROP strives to present the Products with the greatest possible accuracy.

Photographs, visuals, videos, renderings, descriptive texts, size guides, and fit indications are provided for informational purposes to enable the Customer to best assess the essential characteristics of the Products. They do not hold exhaustive contractual value.

Minor discrepancies in shade, contrast, brightness, or texture may exist between the visuals displayed on the Website and the delivered Products, notably due to screen settings, shooting conditions, digital rendering, and the textile nature of the materials.

Minor variations may also exist from one piece to another when they result from cutting, assembly, manufacturing work, or the inherent characteristics of the materials, provided that they do not affect the essential characteristics of the Product.

The Customer remains responsible for the choice of Product, size, fit, and intended use. In case of doubt, it is the Customer's responsibility to consult the size guide and, if necessary, contact customer service before ordering.

6. Prices

6.1 Applicable Prices

The prices of the Products are indicated in euros, including all taxes (VAT included), excluding delivery charges, unless stated otherwise.

The applicable delivery charges are specified before the final validation of the order.

For deliveries outside the European Union, where offered by DROP, customs duties, local taxes, import fees, or other sums payable to the authorities of the destination country may be due. Unless expressly stated otherwise, these costs remain the sole responsibility of the Customer.

6.2 Price Modifications

DROP reserves the right to modify its prices at any time. However, Products are invoiced on the basis of the rates in force at the time the order is validated.

6.3 Manifest Price Error

In the event of a manifest, derisory, or purely technical error affecting the displayed price, DROP may cancel the order concerned after informing the Customer and will refund any sums collected without delay.

6.4 Promotions, Promotional Codes, Sales, and Commercial Offers

DROP may offer promotional deals, promotional codes, discounts, private sales, or seasonal sales, according to the terms specified on the Website.

Unless stated otherwise:

  • These offers are valid during their period of validity and within the limit of available stocks;

  • They cannot be combined with one another;

  • They cannot give rise to any retroactive refund on an order that has already been validated;

  • In the event of a partial return of an order that benefited from an offer conditioned on a purchase threshold or multiple purchases, the refund may be recalculated to take into account the potential loss of the benefit of the offer.

6.5 Gift Cards, Credit Notes, and Pre-orders

Where applicable, the Website may offer gift cards, credit notes, or other similar mechanisms. Their specific conditions of use, validity, and refund are specified on the Website.

The Website may also offer Products for pre-order. In this case, the date indicated on the product page corresponds to an estimated shipping date. Delivery times run from this estimated shipping date and not from the date of purchase.

Unless stated otherwise on the Website, when a single order contains both Products in stock and Products on pre-order, the entire order will be shipped when all Products become available. If DROP offers split shipping, the corresponding terms and any potential fees will be indicated before the order is validated.

7. Customer Account

The Customer can place an order on the Website:

  • Either by creating a customer account;

  • Or without creating an account, via a guest checkout.

The Customer agrees to provide accurate, complete, and up-to-date information, and to update it in the event of any changes.

Login credentials are strictly personal and confidential. The Customer is solely responsible for their preservation and the use of their account, except in the event of fraudulent access not attributable to their negligence.

DROP reserves the right to suspend or delete a customer account in the event of a violation of these GTCS, fraudulent or abusive behavior, misuse of the Website, or infringement of its legitimate interests.

8. Ordering

The Customer selects the Products they wish to purchase, adds them to their cart, and then follows the steps of the ordering process displayed on the Website.

Before final validation, the Customer can check the details of their order, its total price, and delivery charges, correct any errors, and modify their cart.

The order is only definitively recorded after:

  1. Validation of the contents of the cart;

  2. Entry or confirmation of the information necessary for billing and delivery;

  3. Choice of delivery method;

  4. Choice of payment method;

  5. Express acceptance of these GTCS;

  6. Final validation of the order with an obligation to pay.

Any order constitutes acceptance of the prices, descriptions of the Products, and these GTCS.

DROP cannot be held responsible for input errors made by the Customer, notably regarding the delivery address, email address, telephone number, choice of size, color, or any other data necessary for the proper processing of the order.

9. Order Validation and Conclusion of the Contract

After the order is validated, the Customer receives an acknowledgment of receipt by email summarizing the essential elements of the order.

This acknowledgment of receipt confirms that the order has been taken into account. However, it only constitutes final acceptance on the condition that:

  • Payment is validated;

  • Any anti-fraud checks are satisfactory;

  • The Products are available;

  • And no legitimate reason for refusal or cancellation provided for in Article 10 stands in the way.

The sales contract is deemed concluded upon the order confirmation sent to the Customer by DROP, subject to the checks mentioned above.

10. Refusal or Cancellation of an Order by DROP

DROP reserves the right to refuse or cancel an order for a legitimate reason, notably in the following cases:

  • Total or partial unavailability of a Product;

  • Non-payment or rejected payment;

  • Suspicion of fraud, identity theft, illicit use of a payment method, or compromise of transaction security;

  • An order that is manifestly abnormal with regard to the quantities ordered or incompatible with a final consumer purchase;

  • Inaccurate, incomplete, or manifestly erroneous information preventing the execution of the order;

  • A previous order that remains unpaid or a serious ongoing dispute with the Customer;

  • A manifest error regarding the price or an essential characteristic of the Product;

  • Impossibility of delivery in the area served.

In the event of refusal or cancellation after payment, the sums actually collected will be refunded to the Customer as soon as possible.

11. Payment Terms

The price is payable in full at the time of ordering, by the payment methods offered on the Website.

Accepted payment methods:

  • Online credit/debit card;

  • Visa;

  • Mastercard;

  • American Express;

  • CB;

  • Apple Pay, when this option is available at the time of ordering.

The Customer guarantees that they are fully authorized to use the chosen method of payment.

DROP may use third-party payment service providers. In this case, certain banking data is processed directly by these secure providers, according to their own terms and privacy policies.

DROP will not be required to proceed with the shipment of the order until the price has been collected in full or validly authorized.

12. Payment Security and Anti-Fraud Measures

DROP implements reasonable measures to secure payments and may use verification tools, strong authentication, risk scoring, or documentary controls.

In this context, DROP may request from the Customer any useful supporting documents to secure the transaction, notably in the event of a fraud alert or detected inconsistency.

Failing a response within the requested timeframe, or in the event of a legitimate suspicion of fraud, DROP may suspend processing or cancel the order.

DROP cannot be held responsible for the consequences of a payment refusal issued by the Customer's banking institution or by the payment provider.

Any unjustified or fraudulent payment opposition (chargeback) does not extinguish the Customer's debt, who remains bound to the full payment of the sums due for the order concerned. DROP reserves the right to suspend the execution of any ongoing order, refuse any subsequent order, and initiate any useful amicable or legal proceedings to obtain settlement of its claim and, where applicable, compensation for the damage suffered.

13. Delivery

13.1 Served Areas

DROP delivers worldwide, subject to logistical, regulatory, customs, or transport restrictions applicable to certain destinations.

The Products are shipped to the address indicated by the Customer during the ordering process. The Customer must ensure the accuracy and completeness of the delivery information.

13.2 Delivery Charges

The applicable delivery charges vary depending on the destination, the chosen delivery method, and, if applicable, the weight or volume of the order.

They are indicated to the Customer before the final validation of their order.

13.3 Delivery Times

Delivery times vary depending on the destination, the chosen delivery method, and the availability of the Products.

The applicable estimated time is indicated to the Customer before the final validation of their order.

As an indication, generally observed timeframes are as follows:

  • Metropolitan France: 2 to 5 business days from shipment;

  • European Union: 3 to 8 business days from shipment;

  • International: 5 to 12 business days from shipment, excluding any delays related to customs formalities.

For pre-ordered Products, the delivery time runs from the estimated shipping date indicated on the product sheet.

In accordance with applicable law, failing the indication of a date or delivery timeframe, DROP will deliver the Product without unjustified delay and no later than thirty (30) days following the conclusion of the contract.

13.4 Delivery Methods

Delivery means the transfer to the Customer of physical possession or control of the Product.

Depending on the delivery method chosen, delivery may require:

  • Hand delivery;

  • Collection from a pick-up point;

  • Delivery to a mailbox where possible;

  • Or any other method offered at the time of ordering.

13.5 Incorrect Address, Absence of the Customer, Unclaimed Parcel

In the event of an error or insufficiency in the information communicated by the Customer, absence when the parcel is presented, failure to retrieve the parcel within the allotted time, exceeding the holding period at a pick-up point, "Return to Sender" (NPAI), or, more generally, impossibility of delivery attributable to the Customer, DROP cannot be held responsible for the extension of the delivery timeframe or the failure of the delivery.

When the parcel is returned to DROP in one of these cases, DROP will refund the order minus the actual shipping and logistical processing fees initially incurred and non-recoverable, up to a maximum limit of €6.90 (including tax) for a delivery in Metropolitan France. For other destinations, the deduction will correspond to the actual non-recoverable costs effectively borne by DROP, within a reasonable and proportionate limit. This deduction does not apply when the delivery failure is attributable to DROP or the carrier.

13.6 Transfer of Risk

The transfer of risk of loss or damage to the Product occurs at the moment when the Customer, or a third party designated by them other than the carrier proposed by DROP, takes physical possession of the Product.

13.7 Lost Parcel, Damaged Parcel, Delivery Anomaly, Parcel Marked "Delivered"

Upon receipt, the Customer is invited to check the condition of the parcel and the Products.

In the event of a damaged, opened, incomplete, or manifestly deteriorated parcel, the Customer is invited to file precise reservations with the carrier or on the delivery note when possible, to keep any useful evidence (packaging, photos, labels, contents of the parcel), and to contact DROP without delay.

In the event of a parcel indicated as "delivered" by the carrier but not received, the Customer must report the anomaly to DROP within a maximum period of three (3) business days following the update of the delivery status, in order to allow the opening of a carrier investigation under normal operational conditions.

To investigate the case, DROP may request from the Customer any useful element, notably:

  • A sworn statement of non-receipt;

  • A copy of a proof of identity;

  • Any useful details regarding the place of delivery, persons present, or access terms.

After this period of three (3) business days, DROP does not guarantee the possibility of opening or concluding an investigation with the carrier under normal conditions, without this depriving the Customer of their legal rights.

13.8 Delivery Delay

In the event of a delivery delay, the Customer may contact customer service to obtain tracking information for their shipment.

If DROP has not delivered the Product on the agreed date or within the agreed timeframe, the Customer may order DROP to make the delivery within a reasonable additional timeframe, and then, failing execution within this timeframe, terminate the contract in writing under the conditions provided by law.

The Customer may also immediately terminate the contract when DROP refuses to deliver or when it results from the circumstances that the agreed deadline constituted an essential condition of the order for them.

In the event of a lawful termination of the contract due to a delivery delay attributable to DROP, the sums paid for the order concerned will be refunded under the conditions provided by law.

14. Receipt of the Order

The Customer is required to check the conformity of the order upon receipt.

Any claim relating to a Product error, a missing reference, an apparent defect, or an apparent non-conformity must be sent to customer service as soon as possible, accompanied, if possible, by any useful supporting evidence.

This check upon receipt does not deprive the Customer of the benefit of the legal right of withdrawal or the applicable legal guarantees.

15. Right of Withdrawal

15.1 Principle

In accordance with the legal provisions applicable to distance contracts, the Customer has a right of withdrawal allowing them to return, without having to justify their decision, any Product ordered on the Website, subject to the legal exceptions mentioned below.

15.2 Legal Deadline

The withdrawal period is fourteen (14) days from:

  • The day on which the Customer, or a third party designated by them other than the carrier, takes physical possession of the Product;

  • Or, in the case of an order covering several Products delivered separately, the day on which the Customer takes physical possession of the last Product.

15.3 Methods of Exercise

To exercise their right of withdrawal, the Customer must notify DROP of their decision to withdraw, before the expiration of the fourteen (14) day period, by means of:

  • The standard withdrawal form included in the appendix; or

  • Any unambiguous statement expressing their willingness to withdraw.

The request must be addressed to:

DROP SPORT – Service rétractation

1 rue Prunelle, 69001 Lyon, France

Email: contact@dropsport.fr

DROP will send the Customer an acknowledgment of receipt of their withdrawal request on a durable medium when it is transmitted electronically.

15.4 Return of Products

The Customer must send back the Product(s) concerned without undue delay and no later than fourteen (14) days following the communication of their decision to withdraw.

The Products must be returned:

  • Complete;

  • In their original condition;

  • Not worn beyond a simple try-on;

  • Unwashed;

  • Unaltered;

  • With any accessories;

  • With their original packaging as far as possible;

  • With their original labels, when these are still present.

For swimwear Products, the Customer is invited to try them on carefully over underwear and under conditions that allow the Product to be resold in the event of a return.

The Customer may handle the Product to the extent necessary to establish its nature, characteristics, and, where applicable, fit. On the other hand, their liability may be incurred in the event of depreciation of the Product resulting from handling other than that necessary for this verification.

After receiving the returned Product, DROP will perform a physical inspection to verify its condition and conformity with the terms of this article.

A returned Product that is stained, damaged, washed, worn, manifestly used, unfit for resale, or returned without the elements indispensable for its processing, may be subject to a refusal of refund when legal conditions are no longer met, or a reduction of the refund corresponding to the observed depreciation when the right of withdrawal remains applicable.

15.5 Return Shipping Costs

The direct costs of return shipping within the framework of the right of withdrawal are the responsibility of the Customer.

15.6 Refund

In the event of a valid exercise of the right of withdrawal, DROP will refund the Customer for all sums paid for the returned Products concerned, including the initial delivery fees corresponding to the least expensive standard delivery method offered by DROP at the time of the order.

Additional costs related to a more expensive delivery method chosen by the Customer are not refunded.

The refund will occur without unjustified delay and, at the latest, within fourteen (14) days from the date on which DROP was informed of the decision to withdraw.

DROP may defer the refund until actual recovery of the Products or until receipt of proof of shipment provided by the Customer, the date retained being that of the first of these events.

The refund, if due, occurs after receipt and inspection of the returned Product, within the applicable legal timeframe and in accordance with the provisions of this article.

The refund is made using the same method of payment as that used for the initial transaction, unless the Customer expressly agrees to another method.

15.7 Exceptions to the Right of Withdrawal

In accordance with the legal provisions in force, the right of withdrawal cannot be exercised, notably, for:

  • Products made to the Customer's specifications or clearly personalized;

  • Any other legal case of exclusion provided for by the Consumer Code.

When one of these exceptions is applicable, the Product concerned will be neither taken back nor refunded.

If DROP offers personalized Products, this information will be expressly brought to the Customer's attention before ordering and/or on the product page.

15.8 No Direct Exchanges

DROP does not practice direct exchanges.

If the Customer wishes to obtain another size, another color, or another model, it is up to them, where applicable, to exercise their right of withdrawal under the conditions provided for in this article and then to place a new order, subject to availability.

16. Legal Guarantees and Potential Commercial Warranty

16.1 Mandatory Legal Notice Box

The consumer has a period of two years from the delivery of the goods to obtain the implementation of the legal guarantee of conformity in the event of the appearance of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.

When the contract for the sale of the goods provides for the supply of digital content or a digital service continuously for a period exceeding two years, the legal guarantee is applicable to this digital content or digital service throughout the planned period of supply. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service and not the date of its appearance.

The legal guarantee of conformity entails an obligation for the professional, where applicable, to provide all updates necessary to maintain the conformity of the goods.

The legal guarantee of conformity gives the consumer the right to repair or replacement of the goods within thirty days of their request, free of charge and without major inconvenience to them.

If the good is repaired within the framework of the legal guarantee of conformity, the consumer benefits from a six-month extension of the initial guarantee.

If the consumer requests the repair of the good, but the seller imposes replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the good.

The consumer may obtain a reduction in the purchase price by keeping the good or terminate the contract by obtaining a full refund against restitution of the good, if:

  1. The professional refuses to repair or replace the good;

  2. The repair or replacement of the good occurs after a period of thirty days;

  3. The repair or replacement of the good causes a major inconvenience for the consumer, notably when the consumer definitively bears the costs of taking back or removing the non-conforming good, or if they bear the costs of installing the repaired or replacement good;

  4. The non-conformity of the good persists despite the seller's unsuccessful attempt to bring it into conformity.

The consumer is also entitled to a reduction in the price of the good or to the resolution of the contract when the lack of conformity is so serious that it justifies the price reduction or the resolution of the contract being immediate. The consumer is then not required to request the repair or replacement of the good beforehand.

The consumer is not entitled to the resolution of the sale if the lack of conformity is minor.

Any period of immobilization of the good with a view to its repair or replacement suspends the warranty that remained to run until the delivery of the restored good.

The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code.

A seller who obstructs the implementation of the legal guarantee of conformity in bad faith faces a civil fine of a maximum amount of 300,000 euros, which may be increased up to 10% of the average annual turnover.

The consumer also benefits from the legal guarantee against hidden defects pursuant to Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee gives the right to a price reduction if the good is kept or to a full refund against restitution of the good.

16.2 Implementation of the Legal Guarantee of Conformity

DROP is bound to deliver a Product conforming to the contract and answers for lacks of conformity existing at the time of delivery.

The Customer can request the implementation of the legal guarantee of conformity by contacting DROP using the contact details appearing in Article 2.

DROP may request from the Customer any useful information, notably the order number, the Product reference, a description of the defect, photographs and, if necessary, the return of the Product for expertise.

Bringing the Product into conformity is carried out free of charge for the Customer, under the conditions provided by law.

16.3 Guarantee Against Hidden Defects

The Customer can also act on the basis of the guarantee against hidden defects under the Civil Code.

When a hidden defect renders the Product unfit for its intended use or so diminishes this use that the Customer would not have acquired it, or would have given only a lower price if they had known about it, the Customer may request either the resolution of the sale or a price reduction.

16.4 Potential Commercial Warranty

Unless expressly stated otherwise on the Website or in a document delivered to the Customer, the Products sold by DROP do not benefit from any commercial warranty separate from the legal guarantees.

If DROP offers, for certain Products, a specific commercial warranty, its conditions, duration, scope, potential exclusions, and implementation methods will be specified before the order and/or delivered to the Customer on a durable medium.

17. Customer Service / After-Sales Service

For any question, information, claim, or request relating to an order, the right of withdrawal, or a legal guarantee, the Customer can contact DROP using the contact details appearing in Article 2.

18. Liability of the Seller

DROP is responsible for the proper execution of the obligations resulting from the contract concluded with the Customer, under the conditions provided by law.

However, DROP cannot be held liable for:

  • Damage resulting from a use of the Product not conforming to its intended purpose, its care instructions, or its usual use;

  • Normal wear and tear of the Product;

  • The consequences of a poor choice of size, fit, color, or use by the Customer, outside cases of non-conformity;

  • Temporary disruptions or unavailabilities of the Website not resulting from a fault of DROP;

  • Delays or execution impossibilities attributable to the Customer, a third party, or an event of force majeure.

No provision of these GTCS has the object or effect of excluding or limiting the legal rights of the Customer or the liability of DROP when such exclusion or limitation is prohibited by law.

19. Force Majeure

DROP cannot be held responsible if the non-execution or delay in the execution of one of its obligations results from a case of force majeure within the meaning of Article 1218 of the Civil Code and French case law.

If the case of force majeure continues beyond a reasonable duration, each of the parties may terminate the contract for the unexecuted part, without compensation, subject to mandatory legal provisions.

20. Retention of Title

DROP retains ownership of the Products sold until full and effective payment of the price in principal and accessories.

This clause does not prevent the transfer of risks to the Customer under the conditions provided for in Article 13.6.

21. Intellectual Property

All elements appearing on the Website, including brands, trade names, logos, distinctive signs, photographs, visuals, videos, texts, descriptions, graphics, illustrations, designs, visual identity elements, structure, graphic charter, and content, are protected by intellectual property law.

Any reproduction, representation, adaptation, modification, dissemination, extraction, or use, total or partial, of these elements, on any medium whatsoever, without the prior written authorization of DROP, is strictly prohibited.

No provision of these GTCS shall be interpreted as effecting a transfer of intellectual property rights for the benefit of the Customer.

22. Personal Data

Personal data collected in the context of browsing the Website, creating a customer account, placing an order, payment, delivery, customer service, and after-sales service are processed by DROP in accordance with its privacy policy.

The Customer is invited to consult the Privacy Policy accessible at the following address: https://dropsport.fr/policies/privacy-policy.

23. Severability and Non-Waiver

If one or more provisions of these GTCS should be declared null, invalid, unenforceable, or unwritten, the remaining provisions shall retain their full force and scope.

The failure of DROP to claim the benefit, at any given time, of any of the provisions of these GTCS shall not be interpreted as a waiver of the right to claim their benefit at a later date.

24. Amendments to the GTCS

DROP reserves the right to modify these GTCS at any time.

The applicable GTCS are those accepted by the Customer at the time of placing their order.

Any new version of the GTCS will be posted online on the Website, indicating the date it was last updated.

25. Consumer Mediation

In the event of a dispute or difficulty, the Customer is invited to first send a written complaint to DROP using the contact details provided in Article 2.

If this prior written complaint does not result in an amicable solution within a reasonable timeframe, the Customer may refer the matter free of charge to the consumer mediator to which DROP reports, subject to the admissibility conditions provided for by the Consumer Code.

  • Competent consumer mediator: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice

  • Address: 49 rue de Ponthieu, 75008 Paris, France

  • Website: www.cm2c.net

26. Governing Law and Disputes

These GTCS are governed by French law.

In the event of a dispute, the parties shall endeavor to seek an amicable solution before taking any legal action.

Failing an amicable agreement or successful mediation, the Customer may bring the matter before the court of competent territorial jurisdiction pursuant to the rules of the Code of Civil Procedure and the Consumer Code.

In addition to one of the courts of competent territorial jurisdiction under the Code of Civil Procedure, the Customer may notably choose to bring the matter before the court of the place where they resided at the time the contract was concluded or when the harmful event occurred.

Appendix – Model Withdrawal Form

(Please complete and return this form only if you wish to withdraw from the contract.)

To the attention of: DROP SPORT 1 rue Prunelle, 69001 Lyon, France Email: contact@dropsport.fr

I / we (*) hereby notify you of my / our (*) withdrawal from the contract for the sale of the goods (*) below:

  • Ordered on (*) / received on (*): [TO BE COMPLETED]

  • Name of consumer(s): [TO BE COMPLETED]

  • Address of consumer(s): [TO BE COMPLETED]

  • Signature of consumer(s) (only if this form is submitted on paper): [TO BE COMPLETED]

  • Date: [TO BE COMPLETED]

(*) Delete as appropriate.